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Written 3rd April 2009 by Rich

Harveys Furniture Store- Servicing Customers Like It's Going Out Of Fashion (Companies)

And the award for "couldn't provide worse customer service if they tried" goes to...

What a fucking farce.

How hard can it be? The process is this: Customer comes into your shop, they see a sofa (or set of sofas) that they like, they exchange money for a receipt, then at a subsequent date the sofas are taken off the back of a van and put inside the customer's house.

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Written 4th April 2008 by Rob

Rob's Letter to Sugar Puffs (Companies)

Dear Mr Monster...

Dear Sir /Madam

I have never felt compelled to contact anyone to give feedback on an advert before, however having seen your new Sugar Puffs advert with the Honey Monster and some fella sitting at a table doing some odd rap/song thing, I felt as if I needed to.

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Written 1st April 2008 by Rich

Happy April fools Day! (Companies)

Or Happy New Year! If you're a Pagan....

I'd thought about doing an LJ.com april fools, but decided against it.

Instead, I'm going to leave it to the masters...

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Written 12th November 2007 by Rich

Airplanes and Hurricanes (Part 1) (Companies)

Fear of Flying Blown Away by Landing in Gale-Force Winds

Last Sunday saw me partaking in an activity that I rarely do, and even more rarely enjoy.

I flew from Newcastle to Heathrow airport on a shiny white British Airways Airbus A320 with a couple of colleagues, a hen party, several businesspeople, and a bag full of entertaining items to keep my mind off the fact that I was blasting through the sky at 400mph in a pressurised metal tube. I'm not a good flier...

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